Country: Egypt
Closing date: 10 Mar 2019
St Andrew’s Refugee Services, Cairo
Somali Part-time Interpreter, Refugee Legal Assistance Program**
Founded in 1979, St Andrew’s Refugee Services (StARS) is a refugee service provider in central Cairo that works to enhance the quality of life for refugees and vulnerable migrants through education, legal aid, and psychosocial services. We provide high-quality services meeting the unaddressed needs of refugees, and we provide a safe and inclusive space for displaced people to come together as a community. We work for refugees, with refugees, to make rights recognition a reality.
StARS’ Mission is to enhance the quality of life of refugees in Egypt and make their rights a reality through client-centered programs.
StARS’ Vision is a safe, inclusive, and supportive environment for refugees in which they can exercise their rights, pursue their aspirations, and live in dignity.
We serve people from many places, including Ethiopia, Iraq, Sudan, South Sudan, Somalia, Eritrea, Syria, and Yemen.. To learn more please visit www.stars-egypt.org.
Project Description: Refugee Legal Aid Program
The Refugee Legal Aid Program (RLAP) provides advice and representation to refugees seeking recognition by UNHCR through refugee status determination procedures in Egypt and assists refugees in accessing resettlement to safe third countries. RLAP is seeking full time Hourly Interpreter to assist RLAP and StARS Psychosocial (PS) program with client appointments and communication.
Role
Under the supervision of the RLAP Interpreter Coordinator and the Director of RLAP, the Hourly Interpreter will be responsible for supporting the interpretation and translation work for RLAP and PS Program. This includes: Interpretation and written translation; scheduling of client appointments; and interpreting or covering for Screening and Intake Officers; and completing client surveys and questionnaires as needed.
Responsibilities
All duties are carried out under the supervision of the RLAP Interpreter Coordinator.
Technical
● Provide interpretation, maintaining confidentiality and impartiality.
● Maintain professional confidentiality regarding financial and personnel records.
● Communicate cooperatively and effectively with legal advisors, caseworkers, and other Interpreters.
● Carry out responsibilities in a timely and professional manner.
● Participate in skills training and improvement activities at request of Interpreter Coordinator.
● Keep Interpreter Coordinator informed of vacation, sick and personal leave.
● Participate in monthly Interpreters meetings and annual performance evaluation.
● Provide written translation, as requested, in a timely manner.
● Support the Interpreter Coordinator in conducting regular calls to clients for scheduling of appointments at StARS different premisses.
● Undergo Screening and Intake Officer training in order to provide coverage as needed.
● Maintain good working knowledge of UNHCR policies and procedures.
● Adhere to the StARS Staff Handbook, and the StARS Code of Conduct.
Programmatic
● To build and maintain strong relationships with different StARS Programs.
● To receive regular feedback of interpretation as reported by RLAP and PS staff and identify training needs.
● To engage proactively in promoting self-care among other part time interpreters.
● To attend and contribute to interpreters meetings and other staff meetings and trainings as required.
● To be online by using Viber application where daily schedule is sent at the end of each working day and interpreters needs to reply with their confirmation by 9pm, so the Interpreters Coordinator able to secure interpreters for daily requests and demands.
Communication/Reporting
● To promote information-sharing within RLAP and StARS on all issues affecting the populations we serve.
Qualifications & Experience
● The ideal candidate will be highly organized, energetic, articulate, and comfortable interacting with diverse segments of society
● Ability to assess and respond to emergency situations calmly and quickly.
Essential qualifications:
● English being the official language of UNHCR Cairo and StARS, the Senior Interpreter must be fluent in oral and written English.
● Fluency in oral and written Somali is required for this position.
● Fluency in Arabic and any other refugees’ languages is a plus.
● Academic degree or certification in education related to Translation and Interpretation is encouraged.
● Demonstrated ability to communicate effectively both orally and in writing.
● A demonstrated commitment to and sensitivity toward vulnerable or displaced people.
● Organization skills and the ability to manage multiple competing tasks simultaneously.
● A proven ability to work in a team, to cooperate and communicate effectively with peers and supervisor. Ability to think creatively, problem solve, and work well independently.
● Proven skills in MS Office and Google Drive.
● Maturity and discretion, ability to work with and maintain confidential information.
● A positive attitude and sensitive manner when dealing with challenging scenarios.
● Ability to exercise sound judgment, well organized, self-motivated, and reliable.
Hours: Hourly, as determined by Interpreter Coordinator,based on the Interpreters booking requests and demands through the week (Sunday – Thursday).
Supervised by: RLAP Interpreter Coordinator
Salary: 45 L.E per hour and 80 L.E per page of a translated document.
Closing date for applications: 10 March 2019
Anticipated starting date: 23 March 2019
How to apply:
Interested applicants should send a cover letter, CV, and recommendation letter to applications@stars-egypt.org. Please indicate in applications two academic/professional references. Please write “Somali Part-time Interpreter” in the subject line.